Privacy Policy

We may collect the following types of information:

• Contact information: name, phone number, email address, and project location.
• Project details: the type of concrete work requested, approximate size, and project timeline.
• Communications: messages, quote requests, and other correspondence you send us.
• Usage data: basic website usage information such as pages visited and referring links.

We use the information we collect to:

• Respond to quote requests and schedule estimates and appointments.
• Provide, maintain, and improve our concrete services.
• Send appointment reminders, service updates, and follow-ups.
• Request reviews and send promotional offers (with your consent).
• Communicate with you about your project.
• Comply with legal obligations and protect our rights.

By providing your phone number and checking the consent box on our forms, you consent to receive SMS/text messages from Andy's Concrete Finishing. These messages may include appointment reminders, service updates, follow-ups, review requests, and promotional offers. Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP. Carriers are not liable for delayed or undelivered messages.

We do not sell your personal information. We may share your information only with trusted service providers who help us operate our business, including CRM, payment, marketing, scheduling, and communication providers. These providers are bound by confidentiality obligations and are only given the information necessary to perform their functions. We may also disclose information when required by law or to protect our rights and safety.

We retain your personal information for as long as necessary to provide our services, respond to your inquiries, and comply with legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our retention practices.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted to this page with an updated revision date. Your continued use of our website or services after any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: Andy's Concrete Finishing
• Phone: (844) 352-2950
• Email: andyolmosford@icloud.com
• Address: Denton, TX 76207